Terms & Conditions
TERMS OF SERVICE
Please read these Terms of Service ("Agreement", "Terms of Service") carefully before using www.firefitness.com.my ("the Site") operated by Revolution Fitness Sdn Bhd ("us", "we", or "our" "FIRE Fitness"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.firefitness.com.my.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement. These Terms of Service set forth the legally binding terms for your use of FIRE Fitness Services. You are only authorized to use the FIRE Fitness Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these Terms of Service. Please read these Terms of Service carefully and save it. If you do not agree with it, you should leave the FIRE Fitness website and discontinue use of FIRE Fitness Services immediately. If you wish to become a Fan, you must read these Terms of Service and indicate your acceptance during the registration process.
In order to access some features of the website, you will have to create a FIRE Fitness account. You may never use another person's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.
CUSTOMER SERVICES AND POLICIES CANCELLATIONS:
As stated in the customer agreement, YOU MUST CANCEL CLASS AND OR PERSONAL TRAINING SESSION 12 HOURS IN ADVANCE OR YOU WILL BE DEDUCTED THAT CLASS OR PERSONAL TRAINING SESSION. This includes switching time slots under the 12-hour notice time period. You may cancel class through our online system or by calling the applicable studio directly.
NO-SHOW & LATE CANCELLATION CHARGES FOR HOME & PASSPORT MEMBERSHIP SUBSCRIBERS:-
- If you have subscribed to the Home or Passport Membership, which allows you 31 workouts per month, we will be implementing the no-show and late-cancellation charges which are outlined in the Terms & Conditions.
- We will allow 2 late cancellations (cancelling less than 12 hours before the class) and 2 no-shows (booking without cancelling) each calendar month.
- If you exceed this, you will be charged RM15 for each additional no show or late cancellation. If required, you will be charged at the end of the month.
WAITLIST FOR ALL GROUP CLASSES:-
- If you would like to join a class but the class booking is full, you can join the Waitlist. If a spot becomes available in the class you will receive a notification to join the class.
- However, please make sure to Cancel from the Waitlist and then Book the Class.
- You need to be quick as all fans on the waitlist will receive this same message! Please ask one of our Fire Starters or anyone in the team if you need further help with this.
YOU MUST BE PHYSICALLY PRESENT 5 MINUTES PRIOR TO THE START OF YOUR SCHEDULED CLASS OR YOUR SPOT MAY BE GIVEN TO A WAITLISTED CLIENT.
You agree that FIRE Fitness is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
LIMITATION OF LIABILITY
By signing your initial "Fan" contract and/or attending classes, events, activities, and other programs and using the FIRE Fitness studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the FIRE Fitness workout program. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that FIRE Fitness strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff. In consideration of being allowed to participate in and access the FIRE Fitness classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the FIRE Fitness classes and studio facilities, (2) release, indemnify, and hold harmless FIRE Fitness, subsidiary affiliate entities and franchisees, and each of their respective Fans, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the FIRE Fitness classes or FIRE Fitness studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of FIRE Fitness's classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in FIRE Fitness classes and use of studio facilities, and should not be participating in any classes.
You acknowledge that FIRE Fitness charges fees for its services, and FIRE Fitness reserves the right to change its fees from time to time in its discretion. If FIRE Fitness terminates your Fanship because you have breached these Terms of Service, you may not be entitled to a refund of any unused portion of Fanship or other fees.
When you sign up for FIRE Fitness Services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another Fan at any time or to disclose your password to any third party. You agree to notify FIRE Fitness immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
THIRD PARTY SITES
LAW This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Malaysia, without giving effect to any principles of conflicts of law.
CHANGES TO THIS AGREEMENT
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
INTELLECTUAL PROPERTY AND TRADEMARKS
The content on the Revolution Fitness Sdn Bhd website www.firefitness.com.my, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to FIRE Fitness, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Revolution Fitness Sdn Bhd reserves all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to Company are non-confidential and shall become the sole property of Revolution Fitness Sdn Bhd. You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein. "Revolution Fitness Sdn Bhd," "FIRE," and "FIRE Fitness" and the "FIRE" icon and other graphics, logos, wordmarks, and designs are trademarks of FIRE Fitness in the Malaysia and/or other countries for which applications are pending. Revolution Fitness Sdn Bhd trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Revolution Fitness Sdn Bhd.
These Terms of Service shall remain in full force and effect while you use the FIRE Fitness Services. You may terminate your Fan membership at any time, for any reason, by contacting your local studio directly via phone or email. FIRE Fitness may terminate your Fan membership at any time, without warning, if you breach these Terms of Service. Even after Fan membership is terminated, these Terms of Service will remain in effect.
ENTIRE AGREEMENT; NO WAIVER